The Relationship of Quality of Work-Life With Job Satisfaction of Fashion-Retail Company Employees at PT. X
DOI:
https://doi.org/10.33096/jmb.v12i1.785Keywords:
Job satisfaction, Quality of work-life, Fashion retail companyAbstract
One of the impacts of globalization in this era is the annual growth of retail industries, expanding to various corners of the country. A critical factor for a company's success in a competitive environment is the condition of its employees. Absenteeism refers to employees being absent from work or avoiding their responsibilities, which can lead to decreased productivity or a decline in morale within the company. It often reflects the quality of work-life in the organization, which in turn indicates the overall satisfaction levels of employees. This study aims to identify the relationship between the quality of work-life and job satisfaction among employees in a fashion retail company. A quantitative approach was employed, using an online questionnaire to collect data, and a simple correlation analysis was conducted. The data collection method involved purposive sampling, with 118 permanent employees from Company X serving as respondents. The results of this study indicate a positive correlation between the quality of work-life and job satisfaction. This finding suggests that as the quality of work-life improves, job satisfaction also increases, and vice versa.
Downloads
References
Bakotić, D. (2016). Relationship between job satisfaction and organisational performance. Economic Research-Ekonomska Istrazivanja , 29(1), 118–130. https://doi.org/10.1080/1331677X.2016.1163946
Balanagalakshmi, B., & Chaitanya Lakshmi, T. (2020). QUALITY OF WORK LIFE AND JOB SATISFACTION OF EMPLOYEES DURING COVID19 WITH REFERENCE TO COLLEGES IN ANDHRA PRADESH PJAEE, 17 (7) (2020) QUALITY OF WORK LIFE AND JOB SATISFACTION OF EMPLOYEES DURING COVID19 WITH REFERENCE TO COLLEGES IN ANDHRA PRADESH.
Çelik, M. (2011). A THEORETICAL APPROACH TO THE JOB SATISFACTION. In POLISH JOURNAL OF MANAGEMENT STUDIES Mücahit Çelik (Vol. 4).
Dikbaş, T., Çavuş, Ö., & Asiltürk, A. (n.d.). Herzberg’s Two Factor Theory and Its Impact on Job Satisfaction: A Research on Bank Employees During The Covid-19 Period.
D’Mello, L., Monteiro, M., & Pinto, N. (2018). The Quality of Work life and Job Satisfaction of Private Sector Employees. International Journal of Management, Technology, and Social Sciences, 11–17. https://doi.org/10.47992/IJMTS.2581.6012.0032
Easton, S., & Van Laar, D. (2013). QoWL (Quality of Working Life)-What, How, and Why? In Psychology Research (Vol. 3, Issue 10).
George, J. M., & Jones, G. R. (2012). Understanding and Managing Organizational Behavior.
Hayati, I. K. (2016). ANALYSIS OF QUALITY OF WORKLIFE (QWL) IMPLEMENTATION AGAINST JOB SATISFACTION AND COMMITMENT OF THE EMPLOYEES. In The Management Journal of BINANIAGA (Vol. 01, Issue 1).
Imran, H. (2015). INVESTIGATE THE EFFECT OF QUALITY OF WORK-LIFE ON CONSTRUCTION CRAFT WORKERS’ JOB SATISFACTION.
Jenitta, & Elangkumaran, P. (n.d.). Quality of Work Life (QWL) and its impact on Job Satisfaction: A Special reference of National Water Supply and Drainage Board (NWS&DB) in Trincomalee District. https://ssrn.com/abstract=3743941
Jobstreet. (2022, June 30). 73% Karyawan Tidak Puas dengan Pekerjaan Mereka. JobStreet. https://www.jobstreet.co.id/id/career-advice/article/73-karyawan-tidak-puas-dengan-pekerjaan-mereka
Kadarisman, M. (2013). Analysis on Factors that Influence Job Satisfaction of Government Employees. Jurnal Ilmu Administrasi Dan Organisasi Journal of Administrative Science & Organization, 18(3). https://doi.org/10.20476/jbb.v19i1.1878
Kermansaravi, F., Navidian, A., Navabi Rigi, S., & Yaghoubinia, F. (2014). The Relationship Between Quality of Work Life and Job Satisfaction of Faculty Members in Zahedan University of Medical Sciences. Global Journal of Health Science, 7(2). https://doi.org/10.5539/gjhs.v7n2p228
Nasl Saraji, G., & Dargahi, H. (2006). Study of Quality of Work Life (QWL). In Iranian J Publ Health (Vol. 35, Issue 4).
Netto, C. S. (2019). Quality of Work Life: Dimensions and Correlates – A Review of Literature . International Journal of Reviews and Research in Social Science, 07(01). https://www.researchgate.net/publication/334001376_International_Journal_of_Reviews_and_Research_in_Social_Sciences_Quality_of_Work_Life_Dimensions_and_Correlates_-A_Review_of_Literature
Novianti, M. (2021). Analisa Strategi Bisnis PT XYZ dalam Industri Retail Fashion di Indonesia. Jurnal Manajemen Bisnis Dan Kewirausahaan, 5(3), 249. https://doi.org/10.24912/jmbk.v5i3.11858
Ogohi Daniel, C. (2019). Analysis of Quality Work Life on Employees Performance. In International Journal of Business and Management Invention (IJBMI) ISSN. www.ijbmi.org
Prajapat, A., & Ahilya Vishwavidhyalaya, D. (2019). Factors Affecting Quality of work life: An investigation on Managers in Selected Service Sector in India. International Journal of Management, IX.
Robbins. (2014). Summary for Policymakers. In Climate Change 2013 – The Physical Science Basis (pp. 1–30). Cambridge University Press. https://doi.org/10.1017/CBO9781107415324.004
Rodríguez, B., Marzo, J. C., Pérez-Jover, M. V., & Ramos, A. (2021). Quality of working life and job satisfaction in health and educational workers. ¿Are there differences? Revista de Psicologia de La Salud, 9(1). https://doi.org/10.21134/pssa.v9i1.702
Soetjipto HM. Noer. (2017). Quality Work of Life Teori dan Impelemntasinya.
Spector, P. E. (n.d.). JOB SATISFACTION SURVEY.
Sufren, Y. N. (2014). Mahir Menggunakan SPSS secara Otodidak. Elex Media Komputindo.
Sugiyono. (2013). METODE PENELITIAN KUANTITATIF, KUALITATIF, DAN R&D. https://elibrary.stikesghsby.ac.id/index.php?p=show_detail&id=1879&keywords=
Sypniewska, B. A. (2014). Evaluation of factors influencing job satisfaction. Contemporary Economics, 8(1), 57–72. https://doi.org/10.5709/ce.1897-9254.131
Yusnita, N., & Melati F, A. M. (2023). The Role of Job Satisfaction In The Effect of Quality of Work Life On Performance of Research Institution’s Employee. JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES), 7(1), 064–071. https://doi.org/10.33751/jhss.v7i1.6839
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Shifa Maulia Mursalim & Ajheng Mulamukti A Pratiwi
This work is licensed under a Creative Commons Attribution 4.0 International License.
