Celebrity Endorsements on Social Media and Interest in Purchasing Mobile Phones: A Consumer Analysis

Authors

  • Dhita Pratiwi Ar Institut Bisnis dan Keuangan Nitro, Indonesia
  • Verawaty Verawaty Institut Bisnis dan Keuangan Nitro, Indonesia
  • M. Fahrul Husni Institut Bisnis dan Keuangan Nitro, Indonesia
  • Abdul Wahab Politeknik Lembaga pendidikan dan pengembangan profesi Indonesia Makassar, Indonesia
  • Madrianah Madrianah Institut Bisnis dan Keuangan Nitro, Indonesia

DOI:

https://doi.org/10.33096/5j096y08

Keywords:

endorsement, instagram celebrity, purchase interest, consumer behavior, digital marketing

Abstract

This study aimed to analyze the influence of celebrity endorsements, specifically the dimensions of trustworthiness, expertise, and attractiveness, on consumers' purchase interest at Gallery Phone Makassar. A quantitative research design was employed, using a survey to gather primary data from the consumer population. The data were analyzed using Partial Least Squares Structural Equation Modeling to evaluate the structural relationships among the variables and test the research hypotheses. The results revealed that trustworthiness, expertise, and attractiveness each had a significant positive effect on purchase interest. Among these dimensions, attractiveness and expertise emerged as the most dominant factors in attracting attention and influencing consumer perceptions toward mobile technology products. These findings suggest that consumers are highly influenced by a celebrity's visual appeal and perceived technical competence when forming interest in purchasing a smartphone. This study provides practical insights for marketers to optimize their digital marketing strategies by selecting influencers who strike a strong balance between aesthetic appeal and professional credibility, thereby effectively driving purchase interest.

Downloads

Download data is not yet available.

References

Adam, M., & Hussain, N. (2017). Impact of celebrity endorsement on consumers' buying behavior. British Journal of Marketing Studies, 5(3), 79–121. https://doi.org/10.52633/jms.v2i1.23

Al Mamun, A., Naznen, F., Yang, Q., Ali, M. H., & Hashim, N. M. H. N. (2023). Modelling the significance of celebrity endorsement and consumer interest on attitude, purchase intention, and willingness to pay a premium price for green skincare products. Heliyon, 9(6), e16765. https://doi.org/10.1016/j.heliyon.2023.e16765

Aliyev, T. (2025). Understanding McCracken’s Meaning Transfer Model (MTM) in celebrity and influencer perfume advertisements. Italian Journal of Marketing, 2025(4), 449–472. https://doi.org/10.1007/s43039-025-00121-1

Ansu-Mensah, P. (2021). Green product awareness and its effect on green purchase intentions among university students: an emerging-market perspective. Future Business Journal, 7(1), 48. https://doi.org/10.1186/s43093-021-00094-5

Aw, E. C.-X., & Labrecque, L. I. (2020). Celebrity endorsement in social media contexts: understanding the role of parasocial interactions and the need to belong. Journal of Consumer Marketing, 37(7), 895–908. https://doi.org/10.1108/JCM-10-2019-3474

Belanche, D., Casaló, L. V., Flavián, M., & Ibáñez-Sánchez, S. (2021). Understanding influencer marketing: The role of congruence between influencers, products, and consumers. Journal of Business Research, 132, 186–195. https://doi.org/https://doi.org/10.1016/j.jbusres.2021.03.067

Calvo-Porral, C., & Lévy-Mangin, J.-P. (2024). The influence of celebrity endorsement on the purchase behavior of brands and product categories. Journal of Product & Brand Management, 33(8), 1027–1040. https://doi.org/10.1108/JPBM-09-2023-4745

Calvo-Porral, C., Rivaroli, S., & Orosa-González, J. (2021). The influence of celebrity endorsement on food consumption behavior. Foods, 10(9), 2224. https://doi.org/10.3390/foods10092224

Cavite, H. J. M. (2025). Millennial consumers’ intention to purchase organic food: do environmental concerns matter? Business Strategy and the Environment, 34(4), 3940–3956. https://doi.org/10.1002/bse.4162

Cheng, J.-H., & Lin, L.-W. (2022). The role of senses on purchase intention in social commerce. Aslib Journal of Information Management, 75(1), 44–67. https://doi.org/10.1108/AJIM-12-2020-0387

Creswell, J. W., Lazuardi, A. L., & Qudsy, S. Z. (2015). Penelitian kualitatif & desain riset: memilih di antara lima pendekatan. Pustaka Pelajar.

Duarte, P., Silva, S. C., Roza, A. S., & Dias, J. C. (2024). Enhancing consumer purchase intentions for sustainable packaging products: An in-depth analysis of key determinants and strategic insights. Sustainable Futures, 7, 100193. https://doi.org/https://doi.org/10.1016/j.sftr.2024.100193

Farivar, S., & Wang, F. (2022). Effective influencer marketing: A social identity perspective. Journal of Retailing and Consumer Services, 67, 103026. https://doi.org/https://doi.org/10.1016/j.jretconser.2022.103026

Frmansah, F., & Komalasari, D. (2024). Celebrity endorsements, E-WOM, and promotions significantly boost youth purchase interest in Indonesia. Indonesian Journal of Law and Economics Review, 19(3), 10–21070. https://doi.org/10.21070/ijler.v19i3.1137

Gupta, S., Gupta, N., & Chauhan, P. (2025). Bibliometric Analysis and Visualization of Celebrity Endorsement. Journal of Marketing & Social Research, 2, 293–306. https://doi.org/10.61336/jmsr/25-07-38

Herrando, C., & Martín‐De Hoyos, M. J. (2022). Influencer endorsement posts and their effects on advertising attitudes and purchase intentions. International Journal of Consumer Studies, 46(6), 2288–2299. https://doi.org/10.1111/ijcs.12785

Jin, S. V., & Ryu, E. (2020). “I will buy what she is #wearing”: The roles of envy toward and parasocial interaction with influencers in Instagram celebrity-based brand endorsement and social commerce. Journal of Retailing and Consumer Services, 55, 102121. https://doi.org/https://doi.org/10.1016/j.jretconser.2020.102121

Joshi, Y., Lim, W. M., Jagani, K., & Kumar, S. (2025). Social media influencer marketing: foundations, trends, and ways forward. Electronic Commerce Research, 25(2), 1199–1253. https://doi.org/10.1007/s10660-023-09719-z

Jun, M., Han, J., Zhou, Z., & Eisingerich, A. B. (2023). When is celebrity endorsement effective? Exploring the role of celebrity endorsers in enhancing key brand associations. Journal of Business Research, 164, 113951. https://doi.org/https://doi.org/10.1016/j.jbusres.2023.113951

Lee, S., & Jeong, E. (Lena). (2023). An integrative approach to examining the celebrity endorsement process in shaping affective destination image: A K-pop culture perspective. Tourism Management Perspectives, 48, 101150. https://doi.org/https://doi.org/10.1016/j.tmp.2023.101150

Mateen Khan, M. (2018). Effect of Celebrity Endorsement on Consumer Purchase Intention–Evidence from Qmobile Linq Advertisement Endorsed by Priyanka Chopra. Khan, MM (2018). Effect of Celebrity Endorsement on Consumer Purchase Intention–Evidence from Qmobile Linq Advertisement Endorsed by Priyanka Chopra. Pakistan Business Review, 19(4), 1065–1082. https://doi.org/10.22555/pbr.v19i4.1882

McCracken, G. (1989). Who Is the Celebrity Endorser? Cultural Foundations of the Endorsement Process. Journal of Consumer Research, 16(3), 310–321. https://doi.org/10.1086/209217

Mohan, R. (2025). Influence of celebrity endorsements in advertisements on the purchasing intentions among higher education students. IIMT Journal of Management, 2(1), 100–113. https://doi.org/10.1108/IIMTJM-04-2024-0044

Mushtaq, S., Mukhtar, S., & Ramzan, A. (2024). Influence of Celebrity Endorsement on Purchase Intention: Brand Awareness & Brand Perception As Mediators. Journal Of Social Sciences Development, 3(3), 28–37. https://doi.org/10.53664/jssd/03-03-2024-03-28-37

Nabil, M., Khaled, H., Taher, H., Ayman, M., Ashoush, N., & Shawky, R. (2022). Celebrity endorsement and its impact on the purchase intention of luxurious brands. The Business & Management Review, 13(2), 285–296. https://doi.org/10.24052/bmr/v13nu02/art-25

Nasrullah, R. (2022). Teori dan riset media siber (cybermedia). Prenada Media.

Ningrum, M. S., & Tresnati, R. (2018). Pengaruh Iklan Testimoni terhadap Keputusan Pembelian (Survei Pelanggan Klinik Vanela Beauty Care Cimareme Padalarang). Prosiding Manajemen, 4(1), 274–279.

Osei, F., Abakah, A. H. A. K., & Kankam-Kwarteng, C. (2024). Impact Of Celebrity Endorsements on Sales Performance: A Study of The Beverage Industry in Ghana. Journal of Business Management and Accounting, 14(2), 277–305. https://doi.org/10.32890/jbma2024.14.2.4

Peña-García, N., Gil-Saura, I., Rodríguez-Orejuela, A., & Siqueira-Junior, J. R. (2020). Purchase intention and purchase behavior online: A cross-cultural approach. Heliyon, 6(6), e04284. https://doi.org/https://doi.org/10.1016/j.heliyon.2020.e04284

Rachmat, D. O. N., Ariyanti, M., & Zuliestiana, D. A. (2016). Pengaruh Celebrity Endorser di media sosial instagram dalam promosi produk Hijab terhadap minat beli konsumen (Studi kasus pada akun instagram@ Zahratuljannah dan@ joyagh). EProceedings of Management, 3(3).

Rahma, U. N., Yendra, Y., & Marihi, L. O. (2025). Celebrity Endorsement on Buying Interest Through Consumer Trust. Advances in Business & Industrial Marketing Research, 3(2 SE-Articles), 68–81. https://doi.org/10.60079/abim.v3i2.322

Rajasekar, D. (2018). A study on purchase decisions of celebrity endorsement on advertising campaign in influencing consumer: Impact analysis. International Journal of Supply Chain Management, 7(1), 230–235.

Razi, S., Hasan, T., & Saqif, Z. (2021). Impact of national and international celebrity endorsement on consumer purchase intentions. Journal of Organisational Studies & Innovation, 8(4). https://doi.org/10.51659/josi.20.135

Rizwan, S., Al-Malkawi, H.-A., Gadar, K., Sentosa, I., & Abdullah, N. (2021). Impact of brand equity on purchase intentions: empirical evidence from the health takāful industry of the United Arab Emirates. ISRA International Journal of Islamic Finance, 13(3), 349–365. https://doi.org/10.1108/IJIF-07-2019-0105

Sardar, S., & Vijay, T. S. (2025). Social Media Influencers and Purchase Intention: A Review and Research Agenda. International Journal of Consumer Studies, 49(3), e70046. https://doi.org/10.1111/ijcs.70046

Sufian, A., Sedek, M., Lim, H. T., Murad, M. A., Jabar, J., & Khalid, A. (2021). The effectiveness of celebrity endorsement in online advertisement towards consumer purchase intention. Revista Geintec-Gestao Inovacao E Tecnologias, 11(3), 1520–1538. https://doi.org/10.47059/revistageintec.v11i3.2028

Sugiyono, S. (2015). Metode penelitian pendidikan pendekatan kuantitatif, dan R&D. Alfabeta Bandung.

Tian, S., Tao, W., Hong, C., & Tsai, W.-H. S. (2022). Meaning transfer in celebrity endorsement and co-branding: meaning valence, association type, and brand awareness. International Journal of Advertising, 41(6), 1017–1037. https://doi.org/10.1080/02650487.2021.1940059

Wang, C., Liu, T., Zhu, Y., Wang, H., Wang, X., & Zhao, S. (2023). The influence of consumer perception on purchase intention: Evidence from cross-border E-commerce platforms. Heliyon, 9(11), e21617. https://doi.org/https://doi.org/10.1016/j.heliyon.2023.e21617

Weismueller, J., Harrigan, P., Wang, S., & Soutar, G. N. (2020). Influencer endorsements: How advertising disclosure and source credibility affect consumer purchase intention on social media. Australasian Marketing Journal, 28(4), 160–170. https://doi.org/10.1016/j.ausmj.2020.03.002

Yang, G., Chaiyasoonthorn, W., & Chaveesuk, S. (2024). Exploring the influence of live streaming on consumer purchase intention: A structural equation modeling approach in the Chinese E-commerce sector. Acta Psychologica, 249, 104415. https://doi.org/https://doi.org/10.1016/j.actpsy.2024.104415

Downloads

Published

2026-03-17

Issue

Section

Articles

How to Cite

Celebrity Endorsements on Social Media and Interest in Purchasing Mobile Phones: A Consumer Analysis. (2026). Jurnal Manajemen Bisnis, 13(1), 482-496. https://doi.org/10.33096/5j096y08