Manajemen Operasional Sebagai Kapabilitas Strategis Dalam Meningkatkan Daya Saing Perusahaan
DOI:
https://doi.org/10.56750/xy727d45Keywords:
Manajemen Operasional, Daya Saing, keunggulan BersaingAbstract
Intensifying business competition drives companies to build superior internal capabilities to sustain operations. Operations management serves as a strategic capability directly impacting competitive advantage. This study aims to analyze the role of operations management as a strategic capability in enhancing firm competitiveness through cost efficiency, quality, delivery reliability, flexibility, and continuous improvement. Employing a conceptual literature review method with thematic synthesis, secondary data was gathered from Google Scholar and ScienceDirect (2015-2024 period) using relevant peer-reviewed article criteria. Findings show that operations management practices (process design, lean, quality management, TPM, productivity, supply chain integration) improve operational performance (cost, quality, delivery, flexibility), thereby strengthening competitive strategy. The main contribution is a conceptual framework along with implementation recommendations for managers.
References
Al Najjar, A. S., & Qandeel, M. (2025). Operational strategy, capabilities, and successfully accomplishing business strategy. Journal of Applied Research in Technology & Engineering.
Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120.
Deming, W. E. (1986). Out of the Crisis. MIT Press. Dieste, M., Panizzolo, R., Garza-Reyes, J. A., & Anosike, A. (2021). A systematic literature review regarding the influence of lean on firms’ financial performance. International Journal of Production Research, 59(22).
Heizer, J., Render, B., & Munson, C. (2020). Operations Management: Sustainability and Supply Chain Management (12th ed.). Pearson.
Julyanthry, Siaian V, Asmeati. (2020). Buku Manajemen Produksi dan Operasi 2020. Yayasan Kita Menulis, 1-201.
Kayani, S. A. (2025). Building a strategic framework for quality improvement. Cogent Business & Management.
Nakajima, S. (1988). Introduction to TPM: Total Productive Maintenance. Productivity Press.
Porter, M. E. (1985). Competitive Advantage: Creating and Sustaining Superior Performance. Free Press.
Pramesti, A., Novitasari. (2023). Penerapan Manajemen Operasional Di Era Digital Dan Perkembangan E – Commerce. Economics Business Finance and Entrepreneurship, 88-97.
Salah, A., et al. (2023). The mediating role of supply chain integration. Sustainability, 15(20), 15140.
Slack, N., Brandon-Jones, A., & Burgess, N. (2019). Operations Management (9th ed.). Pearson.
Stevenson, W. J. (2018). Operations Management (13th ed.). McGraw-Hill Education.
Suriyanti, Muhammad Akhsan Tenrisau, Asyah Tri Fitriyani. (2025). Economics and Digital Business Review Peranan Manajemen Produksi Dalam Meningkatkan Kinerja. Economics and Digital Business Review, 325-334.
Wahjono W. (2021). Peran Manajemen Operasional dalam Menunjang Keberlangsungan Kegiatan Perusahaan. Jurnal Infokam, 114-120.
Wolska, M. (2023). Implementation and improvement of the Total Productive Maintenance approach. Applied Sciences, 3(4), 110.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 https://jurnal.fe.umi.ac.id/index.php/CSEJ/index
This work is licensed under a Creative Commons Attribution 4.0 International License.
