Analysis of the Effect of Service Quality and Customer Satisfaction on Customer Loyalty Through Customer Engagement: Case Study of AHASS Workshop PT. Buana Jaya Lestari, Medan Sunggal. Jurnal Manajemen Bisnis, [S. l.], v. 11, n. 2, p. 1247–1266, 2024. DOI: 10.33096/jmb.v11i2.894. Disponível em: https://jurnal.fe.umi.ac.id/index.php/JMB/article/view/894. Acesso em: 27 aug. 2025.