Factors Affecting Innovative Work Behavior in Pharmaceutical Companies: The Role of Human Capital, Social Capital, Knowledge Sharing, and Creativity
DOI:
https://doi.org/10.33096/jmb.v10i2.600Keywords:
human capital, social capital, knowledge sharing, creativity, Innovative work behaviorAbstract
This study aims to analyze the influence of human capital, social capital, knowledge sharing, and creativity on employees' innovative work behavior. Data collection was conducted using an online questionnaire with 302 respondents in a pharmaceutical company in Indonesia and the data were analyzed using the structural equation modeling (SEM) method with SPSS Amos software version 24. The results of the study stated that human capital has a positive and significant effect on social capital, which in turn has a positive and significant effect on knowledge sharing, and then has a positive and significant effect on creativity. As expected, creativity has a positive and significant effect on innovative work behavior. As a mediating variable, knowledge sharing mediates the relationship between social capital and creativity, and creativity mediates the relationship between knowledge sharing and innovative work behavior. Human capital does not show a significant direct effect on knowledge sharing, however, social capital mediates the relationship between human capital and knowledge sharing.
Downloads
References
Abhinaya, N., Muddukrishna, B. S., & Pai, K. G. (2019). Systems for vendor development in pharmaceuticals as per current good manufacturing practices. Research Journal of Pharmacy and Technology, 12(10), 4879–4888. http://dx.doi.org/10.5958/0974-360X.2019.00845.X
Agarwal, U. A., & Bhargava, S. (2014). The role of social exchange on work outcomes: a study of Indian managers. The International Journal of Human Resource Management, 25(10), 1484–1504. https://doi.org/10.1080/09585192.2013.870316
Ahn, S.-Y., & Kim, S.-H. (2017). What makes firms innovative? The role of social capital in corporate innovation. Sustainability, 9(9), 1564. https://doi.org/10.3390/su9091564
Al‐Ghazali, B. M., & Afsar, B. (2021). Retracted: Green human resource management and employees’ green creativity: The roles of green behavioral intention and individual green values. Corporate Social Responsibility and Environmental Management, 28(1), 536. https://doi.org/10.1002/csr.1987
Arnold, D. G., Amato, L. H., Troyer, J. L., & Stewart, O. J. (2022). Innovation and misconduct in the pharmaceutical industry. Journal of Business Research, 144, 1052–1063. https://doi.org/10.1016/j.jbusres.2022.02.026
Bhatti, S. H., Vorobyev, D., Zakariya, R., & Christofi, M. (2021). Social capital, knowledge sharing, work meaningfulness and creativity: evidence from the Pakistani pharmaceutical industry. Journal of Intellectual Capital, 22(2), 243–259. https://doi.org/10.1108/JIC-02-2020-0065
Dahiyat, S. E., Khasawneh, S. M., Bontis, N., & Al-Dahiyat, M. (2023). Intellectual capital stocks and flows: Examining the mediating roles of social capital and knowledge transfer. VINE Journal of Information and Knowledge Management Systems, 53(1), 11–42. https://doi.org/10.1108/VJIKMS-06-2020-0110
El-Kassar, A.-N., Dagher, G. K., Lythreatis, S., & Azakir, M. (2022). Antecedents and consequences of knowledge hiding: The roles of HR practices, organizational support for creativity, creativity, innovative work behavior, and task performance. Journal of Business Research, 140, 1–10. https://doi.org/10.1016/j.jbusres.2021.11.079
Festa, G., Kolte, A., Carli, M. R., & Rossi, M. (2022). Envisioning the challenges of the pharmaceutical sector in the Indian health-care industry: a scenario analysis. Journal of Business & Industrial Marketing, 37(8), 1662–1674. https://doi.org/10.1108/JBIM-07-2020-0365
Hair Jr, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107–123. https://doi.org/10.1504/IJMDA.2017.087624
Janssen, O. (2000). Job demands, perceptions of effort‐reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287–302. https://doi.org/10.1348/096317900167038
Kankanhalli, A., Tan, B. C. Y., & Wei, K.-K. (2005). Contributing knowledge to electronic knowledge repositories: An empirical investigation. MIS Quarterly, 113–143. https://www.jstor.org/stable/25148670
Ko, M. C. (2021). An examination of the links between organizational social capital and employee well-being: Focusing on the mediating role of quality of work life. Review of Public Personnel Administration, 41(1), 163–193. https://journals.sagepub.com/doi/full/10.1177/0734371X19865996
Lodha, S., Patel, H., Joshi, S., Kalyankar, G., & Mishra, A. (2022). Regulatory requirements of regulated market. In Regulatory Affairs in the Pharmaceutical Industry (pp. 113–161). Elsevier. https://doi.org/10.1016/B978-0-12-822211-9.00004-6
Malhotra, N. K. (2010). Marketing research: an applied orientation. 6th global ed. Upper Saddle River, NJ: Pearson. https://doi.org/10.1016/j.compchemeng.2019.106672
Marques, C. M., Moniz, S., de Sousa, J. P., Barbosa-Povoa, A. P., & Reklaitis, G. (2020). Decision-support challenges in the chemical-pharmaceutical industry: Findings and future research directions. Computers & Chemical Engineering, 134, 106672. https://doi.org/10.1108/JKM-10-2016-0457
Mehralian, G., Nazari, J. A., & Ghasemzadeh, P. (2018). The effects of knowledge creation process on organizational performance using the BSC approach: the mediating role of intellectual capital. Journal of Knowledge Management, 22(4), 802–823. https://doi.org/10.1016/j.jclepro.2020.121204
Milanesi, M., Runfola, A., & Guercini, S. (2020). Pharmaceutical industry riding the wave of sustainability: Review and opportunities for future research. Journal of Cleaner Production, 261, 121204. https://doi.org/10.1016/j.resconrec.2021.105893
Negash, Y. T., Sarmiento, L. S. C., Tseng, M.-L., Lim, M. K., & Ali, M. H. (2021). Engagement factors for household waste sorting in Ecuador: Improving perceived convenience and environmental attitudes enhances waste sorting capacity. Resources, Conservation and Recycling, 175, 105893.
Reagans, R., & McEvily, B. (2003). Network structure and knowledge transfer: The effects of cohesion and range. Administrative Science Quarterly, 48(2), 240–267. https://doi.org/10.1108/JKM-08-2018-0504
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. john wiley & sons.
Singh, S. K., Mittal, S., Sengupta, A., & Pradhan, R. K. (2019). A dual-pathway model of knowledge exchange: linking human and psychosocial capital with prosocial knowledge effectiveness. Journal of Knowledge Management, 23(5), 889–914. https://doi.org/10.1108/17566691111182834
Slåtten, T., Svensson, G., & Sværi, S. (2011). Empowering leadership and the influence of a humorous work climate on service employees’ creativity and innovative behaviour in frontline service jobs. International Journal of Quality and Service Sciences, 3(3), 267–284. https://doi.org/10.1108/IJPHM-11-2021-0116
Soda, G., Stea, D., & Pedersen, T. (2019). Network structure, collaborative context, and individual creativity. Journal of Management, 45(4), 1739–1765.
Theodore, W., Kasali, R., Balqiah, T. E., & Sudhartio, L. (2022). The effects of task environment and organizational agility on perceived managerial discretion and strategy implementation in a pharmaceutical company. International Journal of Pharmaceutical and Healthcare Marketing, 16(2), 204–221.
Ullah, Y., Ullah, H., & Jan, S. (2022). The mediating role of employee creativity between knowledge sharing and innovative performance: empirical evidence from manufacturing firms in emerging markets. Management Research Review, 45(1), 86–100. https://doi.org/10.1108/MRR-03-2020-0164
Wu, W.-L., Hsu, B.-F., & Yeh, R.-S. (2007). Fostering the determinants of knowledge transfer: a team-level analysis. Journal of Information Science, 33(3), 326–339.
Downloads
Published
Issue
Section
License
Copyright (c) 2023 Jurnal Manajemen Bisnis

This work is licensed under a Creative Commons Attribution 4.0 International License.