Job Meaningfulness and Workforce Diversity in Shaping Organizational Citizenship Behavior through Employee Engagement
DOI:
https://doi.org/10.33096/jmb.v13i1.1570Keywords:
Job Meaningfulness, Workforce Diversity, Employee Engagement, Organizational citizenship behavior, Public sectorAbstract
The study analyzes the effect of Job Meaningfulness and Workforce Diversity on organizational citizenship behavior with Employee Engagement as a mediating variable. The research utilized a quantitative method for the PLS-SEM method on 154 employees of the Cirebon City Fire and Rescue Service. The data highlighted that meaningful work and diverse teams had a positive effect on Employee Engagement and OCB, and that Employee Engagement mediated this connection. The data underscores the relevance of meaningful work and inclusive diversity management in encouraging extra-role behavior. This study provides empirical contributions to the development of work behavior in the public sector.
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