The Impact of Brand Image and Customer Relationship Management on Customer Value and Customer loyalty. Jurnal Manajemen Bisnis, [S. l.], v. 10, n. 2, p. 837–852, 2023. DOI: 10.33096/jmb.v10i2.700. Disponível em: https://jurnal.fe.umi.ac.id/index.php/JMB/article/view/700. Acesso em: 23 aug. 2025.