The Role Of Customer Satisfaction In Mediating The Effect Of Mobile Shopping Service Quality On Customer Loyalty (Study On Lazada Application Users). Jurnal Manajemen Bisnis, [S. l.], v. 10, n. 2, p. 662–675, 2023. DOI: 10.33096/jmb.v10i2.587. Disponível em: https://jurnal.fe.umi.ac.id/index.php/JMB/article/view/587. Acesso em: 23 aug. 2025.