The Impact of Decision Support Systems (DSS) on Employee Work Effectiveness

A Case Study of Telco 2 Segment 3 Operations at PT. Infomedia Nusantara

Authors

  • Noval Fahlevi Universitas Budi Luhur
  • Deni Mahdiana Universitas Budi Luhur

DOI:

https://doi.org/10.33096/jmb.v11i2.789

Keywords:

Decision Support System, Work Effectiveness, PT. Infomedia Nusantara

Abstract

This study examines the impact of decision support systems (DSS) on employee work effectiveness at PT Infomedia Nusantara. The study employs a quantitative causal design, with the research subjects being employees of PT Infomedia Nusantara in Operational Division Telco 2 Segment 3 and the research object being DSS and employee work effectiveness. The research population is all employees on Operational Division Telco 2 Segment 3, totaling 128 people. Data were collected through interviews, document recording, and questionnaires and then analyzed using simple regression analysis. The results of the study show that DSS has a significant influence on employee work effectiveness.

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References

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Published

2024-06-11

How to Cite

Fahlevi, N., & Mahdiana, D. . (2024). The Impact of Decision Support Systems (DSS) on Employee Work Effectiveness: A Case Study of Telco 2 Segment 3 Operations at PT. Infomedia Nusantara. Jurnal Manajemen Bisnis, 11(2), 645–649. https://doi.org/10.33096/jmb.v11i2.789

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